Last Updated: 30-07-2025
ISANA®️ ("we," "us," or "our") operates this website isanaofficials.com, powered by Shopify, to offer you a curated, secure, and personalized shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or interact with our Services.
By using this website, you acknowledge and agree to the terms described in this Privacy Policy.
Depending on your interaction with our site, we may collect:
Contact Information: Name, billing and shipping address, phone number, email address
Payment Information: Credit/debit card details, UPI, payment confirmation
Account Info: Username, password, preferences
Order Data: Products viewed, ordered, wish-listed, returned or exchanged
Communications: Emails or messages sent to us
Device & Usage Info: IP address, browser, network, session activity, cookies
We collect your information through:
Direct interaction (account creation, checkout, customer service inquiries)
Automated means (cookies, analytics)
Third-party service providers (Shopify, payment gateways, shipping platforms)
To process and deliver orders
To personalize your shopping experience
For customer support and communication
To improve website functionality and security
For marketing, advertising, and promotional offers
To detect and prevent fraud or misuse
To comply with legal and regulatory obligations
We may share your data:
With Shopify, for e-commerce and analytics services
With third-party providers for payment, shipping, or IT support
With marketing partners (based on your browsing or purchase activity)
If required by law, legal process, or to protect rights and safety
In connection with a business transfer or restructuring
Our website is hosted and supported by Shopify, which may collect and use your data independently. To learn more, review Shopify's policies at: https://privacy.shopify.com
You can manage or exercise your Shopify-related data rights via the Shopify Privacy Portal.
We use cookies to:
Remember your login and preferences
Track cart and checkout activity
Analyze site traffic and user behavior
You can manage cookie settings in your browser or device.
Depending on your location, you may have the right to:
Access or correct your personal data
Request deletion or portability of your data
Opt-out of marketing emails (via unsubscribe link)
Object to or restrict processing of your data
To exercise any of these rights, please email us at isanaofficial1@gmail.com. We may verify your identity before proceeding.
While no system is 100% secure, we implement appropriate measures to safeguard your information. Your data is retained only as long as necessary for business, legal, or regulatory purposes.
Our Services are not intended for children under the age of 16. We do not knowingly collect data from minors. If you believe a child has submitted information, please contact us to have it deleted.
This site may contain links to other websites. We are not responsible for their content or privacy practices. Always review the privacy policies of external sites you visit.
Your information may be transferred and processed outside your country. We use legal safeguards such as Standard Contractual Clauses to protect international data transfers.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our site constitutes your acceptance of these changes.
For any privacy-related questions, data requests, or complaints, contact us at:
📧 Email: isanaofficial1@gmail.com
📍 Address: F-23, First Floor, Govindam Tower, Kalwar Road, Jhotwara, Jaipur – 302012, India